This Privacy Policy explains how Nevas Design (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit nevasdesign.com or purchase our services.

1. Information We Collect

• Information you provide: name, email address, phone/WhatsApp number, business name and project details submitted through our order and contact forms.
• Payment information: payments are processed securely by our third-party payment processor. We do not collect or store your full card number or security code.
• Technical data: IP address, browser type, device information, pages visited and referring URLs, collected automatically through cookies and server logs.

2. How We Use Your Information

• To process your orders and deliver your designs by email
• To communicate with you about your project, revisions and support requests
• To process payments, refunds and prevent fraud
• To improve our website, services and customer experience
• To comply with legal, tax and accounting obligations

3. Legal Basis for Processing

We process your data to perform our contract with you (delivering your order), to comply with legal obligations, based on our legitimate interests (improving our services and preventing fraud), and where required, based on your consent.

4. Sharing Your Information

We never sell or rent your personal data. We share information only with trusted service providers that help us operate our business, such as payment processors, email providers and web hosting providers, and only as needed to provide our services — or when required by law.

5. Payment Processing

All payments are handled by a secure, PCI-DSS compliant third-party payment processor (such as Stripe). Your payment information is encrypted and processed directly by the provider, subject to its own privacy policy.

6. Cookies

We use essential cookies to make our website work and may use analytics cookies to understand how visitors use our site. See our Cookie Policy for details.

7. Data Retention

We keep your personal data only for as long as necessary to provide our services and to meet legal, accounting and tax requirements. Project files may be kept for up to 12 months to allow re-delivery if needed.

8. Data Security

Our website uses SSL encryption and we apply industry-standard security measures to protect your information. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.

9. Your Rights

You have the right to access, correct, update or delete your personal data, to object to or restrict processing, and to request a copy of your data. Depending on where you live (for example under the GDPR in Europe or the CCPA in California), you may have additional rights. To exercise your rights, email admin@nevasdesign.com.

10. International Transfers

As we work with clients worldwide, your information may be processed in countries other than your own. We take steps to ensure your data receives an adequate level of protection.

11. Children’s Privacy

Our services are not directed to anyone under 18 years of age, and we do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

13. Contact Us

If you have any questions about this policy, please contact us:

🏢 Business name: Nevas Design
📍 Address: N°42, Rue Sidi Ahmed Laaroussi, La Marche Verte
✉️ Email: admin@nevasdesign.com
💬 WhatsApp: +44 7460 670811
🌐 Website: nevasdesign.com